Shipping & Returns

All Sales Are Final
Please note that all sales are final. We do not accept returns, exchanges, or refunds unless the item received is damaged or incorrect.

Returns & Exchanges (If Applicable)
For items that are eligible for return or exchange, you may return your order within 14 days of receiving it. To initiate a return, please email us at contact.itaiionline@gmail.com.

• The item must be unused and in original condition.
• All original packaging, tags, and labels must be included and unaltered.
• Shipping costs are non-refundable.
• Customers are responsible for all shipping fees related to returns or exchanges.
• For international orders, customers are responsible for any import or customs duties.

Shipping Information
We ship worldwide.

• Free shipping on orders over $300.
• Shipping times vary by destination and may be affected by local customs processing.
• Orders placed will be processed in 1-3 business days.

If you have any questions about your order, feel free to contact us!